Testimonials
Treat Me Like a Customer Testimonials
“This book spoke to my heart in a profound way. I wish I had read it twenty-five years ago when I was starting out my career. Louis’s message convicted me in a few areas but, more importantly, inspired me to work harder at being a better husband, father, and friend. What a great message!” — Ken May, former CEO of FedEx and Kinko’s
“Recently, I vowed to be more intentional, particularly with respect to my relationships and interactions with family. Louis’s message in this book might serve as an epiphany for others to reach a similar conclusion.”
—John Ingram, chairman, Ingram Industries Inc.
“In my career in branding and marketing, I’ve always felt that the most impactful and powerful ideas are generated from seemingly simple concepts. In Treat Me Like a Customer, Louis Upkins has—with laser-like effectiveness—found such a concept.” — Lou Weisbach, CEO, Stadium Capital Financing Group
“WOW! … Definitely a home run! It is critical to find the proper balance in one’s life, and this book contains the keys and best practices.” —C. Kemmons Wilson Jr., chairman, Wilson Hotel Management Company
“Louis Upkins’ book Treat Me Like a Customer is timely and relevant in today’s fast-paced business environment. Louis’s ability to apply certain customer-service principals to how we treat our family is extremely insightful. I encourage all professionals to read this book and bring balance back into their lives.”
—Stuart McWhorter, cofounder and president, Clayton Associates
“Louis Upkins’ book has such a simple premise—‘you will have a better marriage and family by treating your wife and kids as if they were your customers.’ Sound strange? It’s actually very smart, and I urge you to read this book. It’s chock-full of wisdom and insights.” — Bill Milliken, founder and vice chair, Communities in Schools, and author of The Last Dropout: Stop the Epidemic
In America, we witness situations every day where the breakdown of the family is evident. One in every two marriages fail, and approximately 40% of youth grow up without a father. Upkins’ book tells us to ‘get back to the basics.’ The content of this book is important. The ideas make a lot of sense. They are things we may have been taught but have forgotten . . . concepts that we may need a reminder about. If young people are to thrive in our great country, they need to have a supportive environment. This starts in the home.” — Elaine Leibsohn, America’s Promise Alliance